VPAT & ACR validation
We review conformance claims, remarks, scope, product version, test methods, and evidence, then identify gaps that should be resolved before procurement or acceptance.
Why certification matters
Experience matters.
Certified expertise matters more.
Automated tools can identify some defects, but credible conformance testing requires knowledgeable human testers. The DHS Trusted Tester Process is a manual approach aligned with the federal ICT Testing Baseline and designed to produce repeatable, reliable Section 508 conformance results.
DHS provides formal accessibility testing certification for professionals who demonstrate proficiency using that process. Section508.gov strongly recommends that ICT products and services be tested by a Certified Section 508 Trusted Tester.
VPATPRO pairs that certified testing foundation with practical experience in WCAG evaluation, keyboard and screen reader testing, developer guidance, vendor remediation, and verification testing. The result is evidence your procurement, compliance, and technical teams can actually use.
Source: U.S. Government Section508.gov, DHS Trusted Tester Process & Certification Program.
What we do
Independent testing from first review through verified remediation.
With over two decades of experience in web application development and UI/UX design, we bring extensive technical expertise and a practical understanding of digital accessibility to
every project.
Our approach goes beyond identifying compliance issues. We provide comprehensive manual accessibility testing and detailed developer-ready defect tickets, actionable remediation
guidance, and thorough retesting. Each ticket clearly documents the issue, applicable WCAG success criteria, steps to reproduce, and recommended solutions, helping development teams
resolve accessibility barriers efficiently.
We don’t just test for accessibility. We understand how to design, develop, and achieve it.
Manual WCAG & Section 508 testing
We test websites, web applications, SaaS products, portals, key workflows, forms, and digital experiences using keyboard-only and assistive technology testing in addition to automated checks.
PDF & document accessibility review
We evaluate high-priority PDFs and Office documents for structure, reading order, tags, tables, forms, alternative text, and other accessibility requirements that automated tools can miss.
Remediation partnership & retesting
We have extensive experience working directly with vendors and development teams to explain findings, answer implementation questions, prioritize fixes, and verify that accessibility issues are actually resolved.
Our Clients
One accessibility partner from testing to delivery.
Different teams come to us for different reasons. The common need is independent accessibility evidence they can act on.
Federal, state & local agencies
Section 508 testing, ADA Title II readiness, vendor ACR validation, procurement support, website and application audits, and retesting.
Companies & software vendors
Independent WCAG testing, ACR support, pre-release QA, customer accessibility requirements, remediation guidance, and validation after fixes.
Prime contractors, web firms & RFP teams
Need a qualified accessibility subcontractor? We can be named for independent WCAG and Section 508 audits, ACR support, PDF review, remediation guidance, and final verification.
Discuss subcontracting supportIT, procurement & accessibility teams
We turn vendor claims into clear findings, risk questions, acceptance criteria, remediation priorities, and decision-ready documentation.
Relevant experience
Our team’s accessibility and digital experience includes work supporting state and federal environments such as Mississippi Department of Rehabilitation Services, Mississippi Department of Health, CDC, VA, NIH, U.S. Postal Service, U.S. Department of the Interior, and eRA, as well as enterprise organizations including Allstate, Lockheed Martin, and Leidos.
Common engagement paths
What do you need?
Validate a vendor ACR
Best when a product is being purchased, renewed, or approved and you need to know whether the ACR is credible.
- ACR completeness and scope review
- Red flags and missing evidence
- Targeted manual testing when needed
- Vendor questions and next steps
Run a manual accessibility audit
Best for websites, applications, SaaS platforms, portals, forms, and high-value workflows that need defensible testing.
- Manual WCAG and Section 508 testing
- Keyboard and screen reader review
- Severity-ranked findings
- Remediation guidance and retest
Add accessibility expertise to your team
Best for agencies, vendors, and prime contractors that need an independent tester throughout a project or proposal.
- Named subcontractor support
- Testing milestones before launch
- Developer and vendor collaboration
- Final verification and reporting
Simple process
From scope to verified remediation.
Define the decision and scope
Send the product, site, ACR, workflows, documents, RFP scope, or deadline. We identify the testing path that fits the risk and deliverable.
Test and document the evidence
We perform manual testing, verify relevant automated findings, document user impact, and provide clear evidence that teams can reproduce.
Remediate, retest, and close the loop
We work with the responsible team to clarify fixes, retest corrected issues, and provide the final documentation needed for launch, acceptance, or procurement.
Sample Accessibilty Defect Ticket
A good defect ticket should provide all information needed to reproduce, understand, and remediate the issue.
A useful defect ticket should give a development team everything they need to reproduce the issue, understand its impact, make the correction, and verify the result. Because we come from a development background, we understand the level of detail developers need to resolve accessibility defects efficiently.
- Severity and applicable accessibility requirement
- Clear steps to recreate the issue
- Actual and expected results
- Remediation recommendation
- Captured evidence showing the defect
Accessibility insights
Short videos for buyers, agencies, and project teams.
These resources explain common accessibility procurement and testing questions without getting in the way of the main path to contact us.
ADA Title II & WCAG readiness
What agencies should be doing before compliance deadlines arrive.
What is a VPAT & ACR?
How the template, conformance report, and actual testing fit together.
6 ACR red flags
What procurement and accessibility teams should catch before approval.
Automated scans vs. manual testing
Why serious accessibility testing needs trained human evaluation.
What do ACR ratings mean?
Understand Supports, Partially Supports, Does Not Support, and what the remarks should tell a buyer.
Need independent accessibility expertise?
Discuss Your Project
Bring us in before procurement, launch, or final acceptance.
We can review the documentation, test the product, work with the vendor, and verify the fixes.
Start a conversation
Tell us what needs to be tested or validated.
Contact us with your needs, and we’ll follow up to discuss the scope, timeline, and best approach for testing and remediation. You do not need an existing VPAT or ACR to get started.
DHS Section 508 Trusted Tester certified professionals
Manual testing • Remediation support • Retesting
VPATPRO
Atlanta, Georgia
Pineville, Kentucky
601.400.7662
info@vpatpro.com