Independent VPAT® / ACR validation for federal & state agencies

Verify a Vendor’s ACR Before You Approve the Purchase

VPATPRO reviews vendor Accessibility Conformance Reports, performs manual WCAG 2.1 AA and Section 508 testing, and gives procurement, IT, legal, and accessibility teams a clear risk summary, vendor questions, remediation steps, and retesting paths.

  • Independent ACR validation
  • Manual WCAG/508 testing
  • Procurement-ready recommendations

DHS Section 508 Certified and WCAG 2.1/2.2 specialists. Manual workflow testing with keyboard-only checks, screen reader review, automated scan verification, and practical vendor remediation guidance.

WCAG: Web Content Accessibility Guidelines
VPAT: Voluntary Product Accessibility Template
ACR: Accessibility Conformance Report
Video overview for ADA Title II WCAG compliance and vendor ACR validation for state agencies
State, Federal & Enterprise Experience

Our team has worked with state and federal agencies, including the Mississippi Department of Rehabilitation Services, Mississippi Department of Health, CDC, VA, NIH, U.S. Postal Service, U.S. Department of the Interior, and eRA. We have also worked with Fortune 500 companies and major enterprise organizations, including Allstate Insurance Company, Lockheed Martin, and Leidos.


Video overview: Is your agency ready for ADA Title II and WCAG compliance?

Video overview for What is a VPAT & ACR? Accessibility Compliance Explained for Agencies, Organizations, and Vendors

Video overview: 6 ACR Red Flags Agencies Should Catch Early

6 ACR Red Flags Agencies Should Catch Early

Automated Accessibility Scans vs. Manual WCAG Testing: Why Agencies Need Both

Video overview for Automated Accessibility Scans vs. Manual WCAG Testing: Why Agencies Need Both

What Do ACR Ratings Mean? Understanding VPAT Conformance Levels

What Do ACR Ratings Mean? Understanding VPAT Conformance Levels

Agency risk

Vendor ACRs are useful, but they are not automatic proof of accessibility.

A vendor report can be incomplete, outdated, vague, or based on limited testing. We help agencies verify whether the documented claims match the actual product, version, workflows, and WCAG/Section 508 expectations before approval.

ADA Title II web and mobile app compliance timelines include April 26, 2027 for larger public entities and April 26, 2028 for smaller entities and special district governments.

Vague “Supports” claims

We check whether claims include meaningful remarks, testing evidence, and known limitations.

Outdated product scope

We compare the ACR against the current product, version, workflows, and user paths being purchased.

Missing manual testing

We identify gaps automated scans miss, including keyboard, screen reader, forms, modals, and focus behavior.

No remediation path

We turn findings into vendor questions, acceptance criteria, retesting steps, and procurement recommendations.

What you receive

Clear outputs your procurement, IT, legal, and accessibility teams can use.

Not just a scan. Not just a checklist. You receive decision-ready documentation that explains risk, evidence, next steps, and vendor follow-up.

ACR credibility review

Completeness, scope, version, WCAG edition, testing methods, ratings, remarks, and missing evidence.

Executive risk summary

Plain-language risk level, procurement impact, key blockers, and recommended approval path.

Manual WCAG/508 findings

Severity-ranked issues with user impact, reproduction steps, expected behavior, and recommended fixes.

Vendor questions

Specific clarification requests your agency can send before purchase, renewal, or acceptance.

Remediation roadmap

Practical next steps, acceptance criteria, retesting priorities, and vendor accountability notes.

Procurement recommendation

Approve, conditionally approve, require remediation, request a revised ACR, or escalate for risk acceptance.

Manual testing

Human accessibility testing that verifies what the ACR claims.

We combine ACR review, manual WCAG/Section 508 testing, assistive technology checks, and vendor remediation support so your agency is not relying on vendor claims alone.

Vendor VPAT and ACR validation

We review report completeness, conformance claims, remarks, testing methods, product scope, and risk indicators.

Manual WCAG and Section 508 testing

We test websites, applications, SaaS platforms, portals, mobile app workflows, PDFs, and documents.

Keyboard and assistive technology testing

We evaluate real user workflows, focus order, keyboard traps, forms, dialogs, navigation, and screen reader behavior.

Vendor remediation support

We help agencies communicate findings, request fixes, define acceptance criteria, and track remediation through retesting.

Service packages

Choose the review path that matches the procurement risk.

Fast triage

Rapid ACR Risk Review

Best for agencies reviewing a vendor report before purchase, renewal, or contract approval.

  • ACR completeness check
  • Red flags and missing evidence
  • Vendor clarification questions
  • Preliminary risk rating
Request a rapid review

Vendor follow-through

Remediation and Retesting

Best when a vendor needs to fix issues before approval or production acceptance.

  • Acceptance criteria
  • Fix guidance
  • Retesting matrix
  • Updated risk status
Plan remediation support

Ongoing support

Procurement Accessibility Gatekeeper

Best for agencies reviewing multiple vendors, systems, or recurring procurement requests.

  • Ongoing ACR validation
  • Vendor Q&A support
  • Review templates
  • Recurring retests
Build a review program

Sample output

Show agencies exactly what they are buying.

A sample finding helps procurement teams understand the level of evidence, clarity, and next-step guidance they will receive before they contact you.

Get procurement-ready findings
Sample finding Risk: High

Keyboard users cannot complete the payment workflow.

Impact
Users who cannot use a mouse may be blocked from submitting required information.
Evidence
Focus moves behind the modal after “Continue,” and the submit button is not reachable with Tab.
Standard
WCAG 2.1 AA: Keyboard, No Keyboard Trap, Focus Order, Focus Visible. Section 508 relevance applies.
Vendor question
Can the vendor confirm remediation timeline, affected versions, and retesting evidence?
Recommendation
Conditionally approve only after remediation, retest, and revised ACR remarks.

Simple process

From vendor documentation to fully conformant accessibility.

Step 1: Submit the VPAT or ACR

Send us the vendor report, product information, and key workflows your team needs reviewed.

Step 2: We validate and test

We review the VPAT & ACR, test priority workflows, document issues, and identify risk before approval.

Step 3: You receive next steps

You get a clear findings summary, remediation guidance, vendor follow-up questions, and procurement-ready recommendations. We can also support vendor remediation and retesting.

Request a review

Need to validate a vendor ACR?

Send the details and we will follow up about scope, timing, confidentiality needs, and the best review path for your agency. We can review the ACR first, then recommend whether manual testing is needed.

VPATPRO

Atlanta, Georgia
Pineville, Kentucky
601.400.7662
info@vpatpro.com

Accessibility compliance support only. VPATPRO does not provide legal advice.

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